Senior Manager, Clinical Outsourcing
Bedford, MA
Job Type: Contract | Recruiter: Hillary Bergstrom | Phone: 603-772-2700
Location: Bedford, MA (Remote)
Length: 10+ months
*W2 Candidates Only, No C2C
Job Description:
Our client is seeking a highly skilled and experienced Senior Manager for their dynamic and growing Clinical Outsourcing team. This role is ideal for a seasoned professional with extensive experience in clinical outsourcing, vendor management, and financial oversight within the biotech/pharma industry. As a Senior Manager, you will play a key role in managing clinical vendor relationships, overseeing budgets, and ensuring the smooth execution of clinical contracts. The ideal candidate will have strong negotiation skills, a deep understanding of the clinical trial process, and the ability to foster collaborative partnerships across multiple departments.
Essential Duties and Responsibilities (but not limited to):
- Lead the negotiation of clinical contracts, including scope of work, payment terms, and budgets.
- Develop and review Statements of Work (SOWs), Change Orders, and Master Services Agreements, ensuring alignment with project needs and optimal contractual terms.
- Manage vendor performance and escalate issues as necessary to ensure timelines and quality standards are met.
- Oversee and evaluate vendor budgets, comparing actual versus forecasted costs across multiple projects.
- Collaborate with finance and study teams on budgeting, forecasting, and accruals, ensuring accurate financial tracking and invoicing.
- Act as a liaison between clinical teams, finance, legal, and Vendor Management to align project goals, timelines, and budgets.
- Participate in clinical team meetings to address project needs, risks, and vendor performance.
- Build and maintain strong vendor relationships, ensuring mutual understanding of goals and service expectations.
- Track and report on vendor performance using established service level metrics, ensuring accountability and continuous improvement.
- Identify and manage risks in vendor partnerships, including compliance and service quality, and implement mitigation strategies to address potential issues.
- Track and report on vendor performance, budget status, and key issues to senior management, offering recommendations for improvement and ensuring alignment with project objectives.
- Bachelor's degree in Life Sciences, Business Administration, or closely related field (Master’s or Juris Doctor is preferred).
- 6+ years in the biotech/pharma clinical research industry, with 3-5 years of experience in clinical outsourcing and business operations.
- Strong knowledge of the clinical vendor landscape and hands-on experience with budget evaluation, SOW negotiation, and strategic relationship building.
- Comprehensive understanding of the drug development process, including budgeting, accruals, and forecasting.
- Excellent communication, interpersonal, and presentation skills for engaging with both internal and external stakeholders.
- Strong problem-solving mindset with a forward-thinking, ethical approach.
Come see why DPC has achieved:
- 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee’s Choice - Best Places to Work’ by Glassdoor.
- Voted ‘Best Staffing Firm to Temp/Contract For’ seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For’ by Forbes, Fortune and Inc. magazine.
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